How Privacy Applies To Wallet Activity
This Privacy Policy applies to details you submit when opening an account, completing phone verification, signing in, contacting support, or checking a wallet status. We may record account identifiers, device and session details, security events, transaction references and messages you send for help. A DANA, OVO,
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GoPay or QRIS reference helps us match a payment status to your account; it does not give us your wallet password or unrelated wallet activity. Bank transfer and virtual account references may be retained to reconcile an account action and respond to a receipt query. We
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use this material to provide account access, detect unusual sign-in patterns, resolve payment-status questions and meet applicable legal duties where local law permits. Eligibility and access depend on local law. This page describes our current handling approach; the policy can change when our account flow, security
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process or legal obligations change.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.